TripActions Review: Is the corporate travel platform legit? [2024]

For many businesses, managing travel expenses and other related logistics can be a nightmare, especially if you're stuck with a service with a poor user interface and customer service. It's also a lot of work you can be spending on other more valuable things anyway. That's where a travel experience management service comes in.

Travel management services help businesses handle traveler's bookings, save money, and manage expenses. One travel management service that has been really popular with businesses is TripActions.

TripActions claim that they're the all-in-one travel experience manager, solving all of your logistical problems regarding travel management. From getting exclusive deals and travel planning/booking to travel card management and expense tracking, TripActions can do it all. Or do they?

Find out exactly what TripActions can and can't promise for your business and if they're a worthy service for you.

What is TripActions?

TripActions is an "all-in-one" travel experience management service. Through TripActions, customers can book, administer, and track all travel details and expenses, conveniently right from their website or mobile app. TripActions is also a business and tourism travel, card, and expense management service. 

Using TripActions, business travelers can organize most aspects of their trip, from booking the flights to making and editing reservations to filing and organizing expenses and receipts.

Here's how they work.

How does TripActions work?

TripActions uses face-paced data science combined with a user-friendly interface to create the best business travel service they are known for today.

Specifically, they use cutting-edge machine learning algorithms to optimize search results based on the expected traveler behavior. They can then be tailored to the company's preferences and needs.

TripActions is one of the top cloud-based platforms for corporate travel expenses management. 

Their services provide helpful real-time information, helping users make well-informed choices when organizing a work trip. TripActions does much more than save money in light of the recent pandemic. It can actually help keep your employees safe when traveling for work. 

How do you get started using TripActions

TripActions is a powerful tool and easier to use than you may think! Follow these few steps to get started on the platform:

1. Create an account using your work email.
2. Fill out a quick form and register your company.
3. Schedule a private online meeting with one of TripActions' travel and expense specialists.
4. Start managing your company's travel-related expenses and bookings on the web platform and mobile app.

Is TripActions Free?

TripActions currently offers two basic plans, one for small companies and startups with under 100 employees and one for more extensive and established companies, employing over 100 people.

Growth Plan

Growth is TripAction's free plan. The plan includes all the platform's significant features, such as automated expense management, 24/7 online support, travel bookings, and flights/accommodation deals. 

Here's a list of what the Growth Plan offers:

• 3% back with active users
• Virtual and physical cards
• Flight and hotel deals
• Travel booking and management services
• Accounting features
• Automated expense management

The most significant limitation of this plan is the number of users who can monthly access TripActions for free, only 50. 

If you wish to add additional users to the plan, you can do it for $25 a month per user.  

Professional Plan

The Professional Plan is their premium plan for larger companies and corporations with over 100 employees. The professional plan offers all of the Growth plan perks but includes the following:

• International card issuings
• Custom corporate deals
• VIP traveler's support
• 24/7 live agent support
• Meetings and event services

If you'd like to read more in-depth about their features, check out their comprehensive pricing and features page! They're also open for consultations and quotes, so feel free to schedule a call with TripActions.

In addition to the TripActions services they provide, you can also access their free-to-access blogs, including articles and guides on corporate travel and management. If you're interested in the latest travel and expense trends and best practices, browse the TripActions resource library for free!

TripActions Careers

Interested in working for TripActions? Learn more about TripAction's team and values and apply for their current openings!

Benefits of TripActions

TripActions is an easy-to-use, all-in-one solution for travel management. It makes traveling safer for your employees and less expensive for your company. The 24/7 live customer service helps you navigate the possible hitches and issues, which could otherwise result in a loss of time and money.

The business-oriented platform gives your travelers plenty of discounted options and saving opportunities that would otherwise not be available. It incentivizes your employees to save the company's money by rewarding them with Amazon gift cards!

An added benefit is that both the web and mobile app versions are user-friendly and optimized for the fastest use.

Downsides to TripActions

TripActions offers many different services, and while always striking for the best possible optimization, we think some features could work better.

TripActions algorithm pulls its information from many different sources and databases, so accurate prices sometimes aren't reflected when travelers make a purchase. 

Moreover, some users have rated TripActions Expensify integration as limited, while the platform would benefit from more profound integration. The point reward system has also shown some flaws and has been deemed confusing and sometimes unclear by some users. 

There was also some confusion between using TripActions and TripActions Liquid, their spend management solution, as pointed out by customer reviews.

Is TripActions worth it?

It's definitely a yes if the pricing negotiated with your business fits what you're looking for! The platform is known for its world-class service, cutting-edge data science algorithms, and intuitive, user-friendly design.

What's special about TripActions is specifically their machine learning algorithms. Their customizable algorithms will pull information from one of the largest inventories available, making TripActions one of the most reliable sources of information in its field.

Elaborating more on TripActions services, they boast 24/7 global travel agents that are available to answer your questions or help you with any travel-related issue. They do this through numerous channels, such as chat, email, or phone, whichever is the most convenient to you.

Their average response time amounts to less than one minute, ensuring prompt assistance to the travelers.

Our Rating: 4.7/5

Pros:

• A comprehensive solution to travel management.
• Easy to use UX design.
• Largely Customizable.
• Great exclusive travel deals.
• 24/7 customer support.

Cons:

• Prices are sometimes not accurate.
• Lack of integration with other rewards systems.
• Confusing reward point systems.

Are you ready for your next adventure?

With TripActions, you'll find that organizing the economic side of your corporate trips is more manageable and less stressful. But what about the trips you take with your friends and family? Let Pilot help you with that!