Wego Review: Travel Booking Site, Legit or Scam? [2024]

If you've traveled before, you'll know that sometimes planning doesn't go smoothly. Finding pocket-friendly flights can be difficult, and comparing accommodation deals wastes a lot of time in the planning process. 

There are companies around that make booking individual aspects of travel easy. Skyscanner and Omio are there to get you moving, and Airbnb and Holidu can help you find a place to stay. But what about putting it all together? 

Companies like Wego enable users to compare deals from across the globe. Whether it's a flight, activity, or hotel deal you're after, Wego has it all right there. It claims that the service makes planning a whole lot easier. But is Wego a reliable resource?  

In recent years, Wego has skyrocketed in popularity. So stick around if you need help deciding whether or not to take the next step with Wego.

What is Wego? 

Wego is a travel comparison website that aims to make the planning phase of traveling easier. With deals on flights, activities, and hotels, Wego offers an easy-to-access platform across the website and the app. This metasearch engine allows you to book everything all in one place, which can be convenient if you're short on time. 

About Wego 

Founded in Singapore in 2005, Wego planted its foot in the travel scene. Sprung from the minds of Ross Veitch and Craig Hewett, Wego quickly expanded into a flourishing travel marketplace. 

In the past 15 years, Wego has secured partnerships with big-name brands like Airbnb, Huawei, and Samsung. The Wego app has over 20 million cumulative downloads, so it must be doing something right! 

Wego's headquarters are now in Singapore and Dubai, and the company has branched out to over 76 countries. Featuring over 22 languages and local currencies, Wego keeps getting bigger. 

What is Wego's Mission? 

Wego is on a mission to provide travelers with a platform that makes things easy. This travel company believes that enabling customers to discover different destinations offers more room for diversity and open-mindedness in society.

With that in mind, Wego aims to have a significant socio-economic impact by helping people to travel more. Big talk!

How Does Wego Work? 

With its simple and clear layout, Wego makes things fairly straightforward. Users must enter their desired destination, the dates, and the number of guests. 

Once you've clicked search, the results will show you flight options according to the cheapest, fastest, and best experience. You can choose to filter the options by flight time. 

Searching for hotels on Wego is more or less the same process. You enter your travel destination, the check-in and check-out date, and the number of rooms and guests. 

Once you've searched, you can filter the results according to recommendations, price, guest rating, distance, and stars. 

Lastly, when booking activities, you simply have to fill in your travel destination. The search results will show you the top places to visit and featured activities in your destination. You can find tours according to your preferences and separate sections on arts and culture, city tours, nature and wildlife, sports and adventure, cruises, dining, airport transfer, and private tours. 

Unique Features of Wego 

If you're wondering what's so different about this travel app, here are the answers. You can use a feature to search for visa-free countries. All you need to do is enter your passport nationality, and the app will calculate what's available for you. 

Another unique feature of the Wego app is the "Weekend Getaways" section. This is ideal if you're looking for a short 2-3 days escape but don't want to spend much time researching. 

One of the favorite features on Wego is "Trip Ideas," where you'll find inspiration for your next getaway. You can filter the categories according to your travel style and preferences. There are various tabs like romance, beach, nature, and family-friendly. 

Cancellation & Refund Policy of Wego 

These policies can vary greatly depending on the airline and the type of fare you've booked. The Wego website doesn't disclose too much information, and the company recommends contacting the airline or travel agent directly if you need to cancel or get a refund. 

What People Are Saying About Wego 

Customers tend to rave about the fantastic deals on hotels and flights. Budget travelers are particularly impressed with the affordability of it all, especially when booking more than three months in advance. 

People also enjoy the app's various filters and unique features, such as Trip Ideas and Weekend Getaways.

Customer service also seems quick and reliable, which is ideal if things don't go as planned. Another plus, using the site is entirely free! 

Other customers talked negatively about the flight cancellation process. People were not impressed about the extra fees for changing flights at the last minute. 

Benefits/Drawbacks of Wego 

The benefits of using Wego are that the website is 100% free, the reliable customer service, and plenty of affordable deals. There are also unique features that allow people to get extra use out of the app. 

The major disadvantage of Wego is the limited refund and cancellation policy. As it varies according to each airline, sometimes a refund is not possible.

Is Wego Worth it?

Yes, Wego is worth it if you're looking for an all-in-one platform for travel. With top deals on flights, hotels, and activities, there are also helpful features to help inspire you too. And with its stellar customer service reputation, you should be covered even if things don't go to plan. 

If you're planning on using Wego only to book flights, it may be worth investigating other flight comparison websites like Skyscanner. When booking deals, read the fine print carefully because the cancellation policy can vary significantly. 

Our Rating: 3.7/5

Pros:

• 100% free to use
• One-stop-shop for travel booking 
• Budget-friendly deals 
• Unique features 
• Highly-rated customer service 

Cons:

• Complicated cancellation policy 
• Extra fees for cancellations and changes

We Go, You Go, Everyone Goes! 

You've booked your flights and chosen your hotel, and now it's time to get stuck into the fun stuff! Once you've got all the nitty gritty details out of the way, it's time to start making your daydreams a reality with Pilot!