Pilot vs. TripIt in 2026: Which should you use?

Pilot organizes your trip the way TripIt does, just more flexible, simpler, and free, and you can book your stays through it too. Here is how they compare side by side.

Summary comparison of Pilot and TripIt
 PilotTripIt
Overall comparison
Trustpilot rating4.4 ⭐1.9 ⭐
PricingCompletely freeFree / $49/yr
Email-forwarding file importYesForward your confirmations and the details are pulled into your itinerary, the same auto-import people use TripIt forYes
Drag and drop reorderingYesDrag anything anywhere and reshape the plan however you want; TripIt files items into a fixed itinerary you can't rearrange freelyNo
Customizable map pins and routesYesSee your whole trip on a map, customize pins, and route between stops; TripIt doesn't have a customizable mapNo
AI itinerary generatorYesBuild a full itinerary in minutes with AI; TripIt organizes what you forward in but won't generate a planNo
Pilot leads in all 4 shown7 more in the full comparison

Rated by 50,000+ travelers

  • 4.7
  • 4.8
  • 4.2
  • 4.4

As featured in

  • TechCrunch
  • WIRED
  • Washington Post
  • Forbes
  • Yahoo Finance
  • Morningstar
  • Vancouver Tech Journal

How does Pilot compare to TripIt?

Both organize your trip and auto-import your confirmations. Pilot adds a flexible, free planner you can shape any way you want, and lets you book your stays at private hotel rates instead of just filing the itinerary.

Feature comparison of Pilot and TripIt by category
FeaturePilotTripIt
Planning and organizing
Drag and drop reorderingYesDrag anything anywhere and reshape the plan however you want; TripIt files items into a fixed itinerary you can't rearrange freelyNo
Customizable map pins and routesYesSee your whole trip on a map, customize pins, and route between stops; TripIt doesn't have a customizable mapNo
AI itinerary generatorYesBuild a full itinerary in minutes with AI; TripIt organizes what you forward in but won't generate a planNo
Email-forwarding file importYesForward your confirmations and the details are pulled into your itinerary, the same auto-import people use TripIt forYes
AI parsing of imported confirmationsYesForward a booking confirmation and its details are added to your itinerary automaticallyYes
Offline access on mobileYesYour trip details are available offline on mobile, free, the same as TripItYes
Export to PDFYesExport your itinerary to PDF to share or keep offline, free; no Pro plan neededYes
Booking, value, and support
Book hotels in the appYesBook your stay in the app; TripIt only organizes bookings you make elsewhereNo
Member-only hotel ratesYesPrivate deals straight from hotels, the kind usually saved for travel agents, across 3,000,000+ staysNo
Always free, not a free trialYesCompletely free, with no paywall on the basics; TripIt's auto-import is free too, but its flight alerts, gate/delay notifications, and seat tracking sit behind TripIt Pro at $49 a yearNo
Human supportYesReach a real person on our team by chat or email; TripIt routes you to help articles and formsNo

Why use Pilot over TripIt

  • Reason #1

    Book it, and save, without leaving the app

    With Pilot you book your stays right in the app, at private rates straight from hotels, the kind usually reserved for travel agents, across more than 3,000,000 stays, so you get better rates. TripIt shows you options but sends you to another site to book.

    Learn more →
    Book it, and save, without leaving the app
  • Reason #2

    Flexible by design

    Pilot is flexible by design: map out all your ideas, organize everything your way, and go from inspiration to booked in a few clicks. Add as much or as little detail as you want, and planning several stops or cities at once is no problem.

    Learn more →
    Flexible by design
  • Reason #3

    Simple and fun, never overwhelming

    Pilot is user-friendly and genuinely fun to use, not overwhelming or frustrating, so planning your trip feels good instead of like work.

    Learn more →
    Simple and fun, never overwhelming
  • Reason #4

    Completely free, not pay-to-unlock

    Pilot is completely free, with no paywall on the basics. TripIt gates even basic features behind its paid plan. Because people can book through Pilot, we earn from hotels, so we never have to charge you to plan.

    Learn more →
    Completely free, not pay-to-unlock
  • Reason #5

    Real people, when you need them

    Behind Pilot there are real people. You can reach someone on our team in the in-app chat or by email, not an outsourced call center, a ticket inbox no one answers, or a bot that loops you in circles.

    Learn more →
    Real people, when you need them

What do users say about Pilot (vs. TripIt)?

TripIt's iOS app rates around 4.8. The picture changes on overall experience: on Trustpilot, which reflects how a company treats its customers, TripIt sits at about 1.9, while Pilot is rated 4.7 by 50,000+ travelers. Reviewers point to keeping everything in one place, the map of pinned places, easy group planning, and support that goes above and beyond.

⭐⭐⭐⭐⭐
Nice consolidation tool for travel plan, tickets, etc. Me and my daughter can share a travel plan, and add the whole itinerary, with pre-booked tickets, daily excursion plans, etc. It makes organisation of the trip incredibly easy and all information between travelers are shared
⭐⭐⭐⭐⭐
Went to Amsterdam for the first time. Loved having all the trip details located in one spot on my phone - maps, hotel, air, event tickets. I was able to to go the app and all the QR codes were right there. Also being able to share the app so we could each put in details was a great feature.
⭐⭐⭐⭐⭐
His support was wonderful. Went extra mile to support us and getting us accommodated with the hotel. Really appreciate it. 5 stars service !!
⭐⭐⭐⭐⭐
android logo
It's a great app. It has almost everything to organise a trip, travel itinerary etc. And surprisingly free. Only thing it lacks and is badly needed is Dark mode. I hope the development team include dark mode soon.
⭐⭐⭐⭐⭐
How disappointed would you be if you could no longer use Pilot?: Very Disappointed. What is the main benefit you get from Pilot?: memory making and planning
⭐⭐⭐⭐⭐
trustpilot logo
The Pilot Customer team is great. We had a minor issue with the hotel, and the Pilot team went above and beyond to make sure we were taken care of well.
⭐⭐⭐⭐⭐
I travel regularly for both work and for fun, and Pilot really helps me stay organised, ensures I don't miss anything and gives me a constant point of reference to come back to for the various details required both before and during travel. When I'm travelling with friends, being able to invite them into the trip and see all of the details that I would normally have to send to them in a god send! Apart from the practical side, the visual experience is very nice and adds a great touch to trip planning.
⭐⭐⭐⭐⭐
trustpilot logo
Great way to keep your trip organized! Helpful planning tools and easy to use!
⭐⭐⭐⭐⭐
ios logo
AI trip planner & flight deals Like notion and Google ads, perfect for planing your trip and being assisted by AI for amazing recommendations

Should you choose Pilot or TripIt?

Choose Pilot if

  • You want a free, flexible planner that's simple to use, not just a place that files your itinerary
  • You want to shape the plan yourself with drag and drop, a customizable map, and AI
  • You want to book your stay at private hotel rates in the app, not just organize bookings you make elsewhere
  • You want auto-import, a full flexible planner, and in-app booking all free, not just a passive organizer
  • You want to reach a real person when something goes wrong

Choose TripIt if

  • You want a passive organizer that auto-files bookings you make elsewhere, with deep integrations like Apple Watch, Alexa, and Slack, which Pilot doesn't have.
  • You rely on TripIt Pro's real-time flight delay and gate-change alerts, which Pilot doesn't track.

Still deciding?

Plan a trip in Pilot for free and see how it compares for yourself.

What Pilot can do that TripIt can't

  • Book your stay at private rates straight from hotels, the kind usually saved for travel agents
  • Choose from more than 3,000,000 stays to book
  • Book without leaving your trip, so the plan and the booking stay together
  • Build and reshape a flexible itinerary with drag and drop, a customizable map, and AI
  • Reach a real person on our team by chat or email when you need help

Common questions about Pilot vs. TripIt

What is TripIt?

TripIt is an itinerary organizer app that auto-organizes booking confirmations into a single itinerary, but you book your stays on other sites, and some features sit behind a paid plan.

What is Pilot?

Pilot is a trip booking and planning app: you build a flexible itinerary with a map and notes, then book your hotel at private rates straight from hotels. Where TripIt organizes a trip booked elsewhere, Pilot keeps planning free and books your stay in-app.

Is TripIt legit?

Yes, TripIt is a real itinerary organizer owned by Concur (SAP) that parses confirmation emails into a master itinerary, though on Trustpilot it sits around 1.9. Pilot does the same auto-import, adds a flexible planner you shape yourself, and books your stay at private rates.

Is TripIt free?

TripIt has a free tier that builds a master itinerary from forwarded confirmations, while flight alerts and seat tracking sit behind TripIt Pro at about $49 a year. Pilot is completely free, including auto-import, a flexible itinerary, a map, AI, offline access, and PDF export.

How does TripIt work?

You forward confirmation emails to TripIt and it arranges each into a chronological itinerary, but it only organizes bookings made elsewhere. Pilot does the same auto-import, then lets you reshape the plan with drag and drop, a map, and AI, and book at private rates.

How does TripIt make money?

TripIt earns from its TripIt Pro subscription, about $49 a year, and as part of Concur's broader travel and expense business. Pilot is free because it earns from hotels when you book rather than charging you to plan, which keeps the whole planner free.

Can you book hotels in TripIt?

No; TripIt organizes hotel bookings you've already made elsewhere by reading your confirmation emails, but it doesn't let you search or book hotels itself. Pilot books over 3,000,000 hotels at private rates straight from hotels, so the booking lives with your trip; flights link out.

Is TripIt worth it?

TripIt is worth a look if you want a passive filing cabinet for confirmations booked elsewhere and don't mind $49 a year for Pro. To plan the trip, not just file it, Pilot does the same import free and books at private rates.

TripIt vs Pilot: which should I use?

Use Pilot if you want a free, flexible planner that auto-imports your confirmations and books your stays at private hotel rates in one place. TripIt fits the narrow case where you want a passive organizer for bookings elsewhere and will pay its $49 Pro plan.

Plan your next trip with Pilot

Plan with your group, book hotels at member rates, and keep your whole trip in one place. Completely free.

Last updated: 
June 11, 2026