Welcome Pickups Review [2024]: Uber With a Tour Guide?

Traveling becomes much simpler when you can hop into a car and reach your destination without hassle. But driving isn't always possible, so what to do? You could easily use a site like Omio to take buses and trains or Turo to rent an affordable car. But… imagine having your own chauffeur! 

Having a private driver who knows the area is a huge advantage. Not only will they know exactly where to go, but they'll also be able to act as your tour guide! That's where Welcome Pickups comes in.

Welcome Pickups brings all these concepts together to create a valuable service. This platform can take on your entire transport burden. 

In this post, I'll explore whether Welcome Pickups is worth using. I'll look at exactly what the company offers, how it can make traveling easier, and whether there are downsides to using the service.

What Is Welcome Pickups? 

Welcome Pickups aims to be your "magic carpet" to use to travel around your destination. Except the magic carpet is a car! 

The idea was put into action by Alex Trimis and Taz Patel. These two businessmen wanted to make airport pickup services better. They knew that an awful airport pickup experience could ruin an entire trip. 

Welcome Pickups is personalized transport. The company works with local drivers to offer safe and reliable movement, getting customers from A to B to C. You can hire local drivers for airport pickup services, private transfers, and sightseeing tours. 

Welcome Pickups offers travel insurance, accommodation booking, and car rental services. But always research travel insurance before signing up with any provider. 

Why Should You Use It?

Welcome Pickups has several features that might be game changers for travel transport services. Let's look at a few of those features:

Local Drivers and Guides 

This is a perfect two-in-one. You get transport and a personalized tour guide! Since the drivers are local, they have lots of knowledge about the local culture. Drivers can also help to tweak your travel itinerary. You might end up visiting some of the most incredible local hidden gems!

Reliable and Safe Service 

Reliability and safety are huge factors when it comes to transport. Welcome Pickups ensures all drivers have a proper driving license and adequate experience.

One great feature is that Welcome Pickups can track your flight, so you're not stranded when your flight runs a bit late. The company will also reschedule if your flight gets delayed.

Sustainable and Responsible 

Welcome Pickups aims to promote sustainability and reduce its environmental footprint. The company encourages its drivers to use electric cars and promotes responsible tourism practices.

Benefits

Welcome Pickups make holiday transport much more convenient. The company's services are handy for tourists who don't know the area.

It's normal to be clueless when you arrive in a new country. So, having local drivers who can guide you throughout the city is great! 

Let's not forget how much time it saves too. Within 10 minutes, you can book the perfect transportation service, and the pricing is reasonable. Welcome Pickups has no hidden fees, making it a good choice for budget trips.

Downfalls

Every business has downsides, which is also the case with Welcome Pickups. 

There are some cases where drivers may cancel your booking. Usually, they cancel 5-6 hours before your pickup time. That could be a hassle if you have a flight to catch or are in the air and expecting to be picked up when you land. 

These situations are rare, though. You also get a refund if your trip is canceled. But it is wise to have a backup plan, just in case! 

Another downside is that making any last-minute changes to a booking is impossible. As a tourist, plans can change at short notice. But with Welcome Pickups, you will not get a refund if you cancel a trip with less than 24 hours' notice, and you may also have to pay cancellation fees.

How to Book Your Transport

Using Welcome Pickups is super easy. It takes only three to four steps to complete your booking. So here are the steps for booking your personalized car service:

1. Create Your Welcome Pickups Account

This is pretty simple! Just download the app. Then, create your account by your personal details like email and number. To make it easier, log in with your Facebook or Google account.

2. Book the Service

Once you log in, you can explore the Welcome Pickups home page. Choose your services from the list. Then, select the destination and pickup location. Of course, don't forget the date and time!

While booking the service, you can customize requests like adding a child seat. The company also provides wheelchair-friendly car services. 

3. Pay for the Service

After you are done selecting your services, it's time to pay. Welcome Pickups accepts credit cards and PayPal. After the payment, you'll get confirmation through email or SMS. 

You'll be done with the booking process with these simple steps. The platform then sends you details of your driver, and you can contact the driver to ask questions or make changes.

What's the Company's Refund Policy? 

While traveling, your itinerary can change like the weather. So, it's understandable if you have to make changes or cancel the service. Welcome Pickups is very flexible with its refund policy and usually doesn't charge cancelation fees.

You can make changes or cancel within 24 hours to get a refund for airport pickups. Conversely, you'll get a refund for sightseeing services if you make changes in less than 48 hours. Usually, you'll get the refund within 7-10 business days.

Is Welcome Pickups Worth it?

Yes, Welcome Pickups is legit and worth your money, if their service is right for you. The way the service saves time and provides reliable transport deserves recognition.

Having a personalized experience with drivers who know the area is also fantastic, if you can afford the price tag. It's also not very friendly for last-minute travelers or spontaneous travelers, so I can see how it's not for everyone.

Using Welcome Pickups can make your traveling experience more hassle-free, provided you understand the terms and conditions.

My Rating: 3.9/5 

Pros: 

• Reliable airport pickup 
• Promises safety and security
• Saves time 
• Local drivers know the area
• Built-in sightseeing services

Cons:

• No last-minute changes 
• Potential last-minute cancelations

Let Go of Your Transportation Hassles!

Now that you've got some ideas on transport, It's time for trip planning! Use Pilot to help you develop the most exciting travel itinerary and keep all the info in one place.