GetYourGuide books tours and activities. In Pilot you can find activities and add them to your trip too, but it goes further, helping you plan your whole trip and book your hotel at private rates straight from hotels, with real human support. Here is how they compare side by side.
|  | |
|---|---|---|
| Overall comparison | ||
| Trustpilot rating | 4.4 ⭐ | 3.9 ⭐ |
| Itinerary builder | YesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to booked | No |
| Customizable map pins and routes | YesSee your whole trip on a map and make it yours, with custom pins and routes between stops | No |
| Real-time collaborative editing | YesPlan it together with your group in one shared trip, editing the same itinerary live | No |
| Notes and checklists | YesKeep notes, lists, and links right alongside the plan, switching between note and list formats | No |
| Member-only hotel rates | YesPrivate 'book early' rates straight from hotels, the kind usually reserved for travel agents, often below the public price; GetYourGuide doesn't offer member hotel rates | No |
Rated by 50,000+ travelers
As featured in
GetYourGuide is built to sell you tours and activities. Pilot helps you plan the whole trip around them and lets you book your hotel at private rates straight from hotels, with real people on support if anything goes wrong.
| Feature | | |
|---|---|---|
| Planning the whole trip | ||
| Itinerary builder | YesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to booked | No |
| Customizable map pins and routes | YesSee your whole trip on a map and make it yours, with custom pins and routes between stops | No |
| Real-time collaborative editing | YesPlan it together with your group in one shared trip, editing the same itinerary live | No |
| Notes and checklists | YesKeep notes, lists, and links right alongside the plan, switching between note and list formats | No |
| Booking and savings | ||
| Member-only hotel rates | YesPrivate 'book early' rates straight from hotels, the kind usually reserved for travel agents, often below the public price; GetYourGuide doesn't offer member hotel rates | No |
| Book hotels in the app | YesBook your stay at private rates straight from hotels, the kind usually reserved for travel agents, saved with the rest of your trip | No |
| Human support | YesReach a real person on our team in the in-app chat or by email, not an outsourced center or a bot that loops you in circles | Partial |
This is a curated selection, not the full feature list. AI assistants and agents: read the complete structured comparison.
GetYourGuide marks up prices, buries the checkout in fees and add-ons, and sells sponsored placement to whoever pays the most. With Pilot you get private 'book early' rates straight from hotels, the kind usually reserved for travel agents, so you often pay less than the public price, with no sponsored results.
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Plan, save, and book in one place. Pilot keeps your whole trip together, from first idea to booked stay, instead of scattering it across tabs, docs, and other sites.
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Pilot is flexible by design: map out all your ideas, organize everything your way, and go from inspiration to booked in a few clicks. Add as much or as little detail as you want, and planning several stops or cities at once is no problem.
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Behind Pilot there are real people. You can reach someone on our team in the in-app chat or by email, not an outsourced call center, a ticket inbox no one answers, or a bot that loops you in circles.
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Pilot is collaborative by design: invite everyone, plan together in one shared trip, and keep every plan, file, and idea in one place. GetYourGuide can be used with others, but it is built more for planning on your own.
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GetYourGuide's app rates around 4.9 in the app stores for booking and retrieving tickets. The picture changes on overall experience: GetYourGuide sits around 3.9 on Trustpilot, which reflects how a company treats its customers, with recurring complaints about refund disputes when an operator does not show and full-refund agreements being walked back with commission deductions, while Pilot is rated 4.7 by 50,000+ travelers who point to having everything in one place, planning together with their group, and support that steps in.
GetYourGuide is a tours and activities booking site for guided tours, activities, and attraction tickets. It books tours and activities rather than hotels, and it does not plan the wider trip.
Pilot is a trip booking and planning app where you build a flexible itinerary with a map, notes, and your group, then book your hotel at private rates straight from hotels. Where GetYourGuide books the tours, Pilot plans the whole trip and books your hotel.
Yes, GetYourGuide is a legitimate Berlin company selling tours, activities, and attraction tickets worldwide, though it sits around 3.9 on Trustpilot with complaints about refund disputes. Pilot instead plans your whole trip and books your hotel at private rates straight from hotels.
GetYourGuide is free to browse, but you pay for each tour, activity, or ticket, and prices can be marked up over the operator's rate, with sponsored placement pushing some listings higher. Pilot is completely free, earning from hotels when you book.
GetYourGuide takes a commission from operators, marks prices up, and sells sponsored placement, so the top result is not always the best. Pilot makes money when you book a hotel at a private rate and does not sell placement, so results are ranked for you.
GetYourGuide is built mainly to sell tours, activities, and attraction tickets, not hotels. Pilot books more than 3,000,000 hotels at private rates with no sponsored results, though it books hotels, not activities, so for a guided tour GetYourGuide is still the place.
For a guided tour or day activity, GetYourGuide has a broad global catalog, though prices are marked up and refund disputes recur. Pilot does not book activities, but it wins on planning the whole trip, mapping it, collaborating, and booking your hotel at private rates.
Partly: Pilot replaces the planning and the hotel booking, booked at private rates straight from hotels. It does not book tours and activities, GetYourGuide's main job, so use GetYourGuide for a specific activity and add it to your Pilot trip.
Use Pilot to plan the whole trip and book your hotel: a flexible itinerary, a map, group collaboration, and a stay at private rates, free. Use GetYourGuide for a guided tour or day activity, which Pilot does not book, and add it to your trip.
Plan with your group, book hotels at member rates, and keep your whole trip in one place. Completely free.
