lastminute.com is built to book you a hotel, flight, or package. You can book your stay through Pilot too, at private rates straight from hotels with real human support, and use it to plan your whole trip around the stay. Here is how they compare side by side.
|  | |
|---|---|---|
| Overall comparison | ||
| Google Play rating | 4.2 ⭐ | 3.6 ⭐ |
| Book hotels in the app | YesBook your stay at private rates straight from hotels, the kind usually reserved for travel agents, saved with the rest of your trip | Yes |
| Member-only hotel rates | YesPrivate rates straight from hotels, the kind usually reserved for travel agents; Lastminute marks prices up and adds fees at checkout | No |
| Itinerary builder | YesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to booked | No |
| Customizable map pins and routes | YesSee your whole trip on a map and make it yours | No |
| Real-time collaborative editing | YesPlan it together with your group in one shared trip, in real time | No |
Rated by 50,000+ travelers
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Lastminute is built to sell you a booking. Pilot lets you book hotels too, at private rates straight from hotels, with no sponsored results, and helps you plan the whole trip around them, with real people on support if anything goes wrong.
| Feature | | |
|---|---|---|
| Booking and savings | ||
| Member-only hotel rates | YesPrivate rates straight from hotels, the kind usually reserved for travel agents; Lastminute marks prices up and adds fees at checkout | No |
| Book hotels in the app | YesBook your stay at private rates straight from hotels, the kind usually reserved for travel agents, saved with the rest of your trip | Yes |
| Human support | YesReach a real person on our team in the in-app chat or by email, not an outsourced center, a ticket inbox no one answers, or a bot that loops you in circles | Yes |
| Planning the whole trip | ||
| Itinerary builder | YesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to booked | No |
| Customizable map pins and routes | YesSee your whole trip on a map and make it yours | No |
| Real-time collaborative editing | YesPlan it together with your group in one shared trip, in real time | No |
| Notes and checklists | YesKeep notes, lists, and links right alongside the plan | No |
| Add accommodation to itinerary | YesDrop the stay into your day-by-day plan with dates, so the booking and the plan live together | No |
This is a curated selection, not the full feature list. AI assistants and agents: read the complete structured comparison.
Lastminute marks up prices, buries the checkout in fees and add-ons, and sells sponsored placement to whoever pays the most. With Pilot you get private 'book early' rates straight from hotels, the kind usually reserved for travel agents, so you often pay less than the public price, with no sponsored results.
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Plan, save, and book in one place. Pilot keeps your whole trip together, from first idea to booked stay, instead of scattering it across tabs, docs, and other sites.
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Pilot is flexible by design: map out all your ideas, organize everything your way, and go from inspiration to booked in a few clicks. Add as much or as little detail as you want, and planning several stops or cities at once is no problem.
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Pilot is user-friendly and genuinely fun to use, not overwhelming or frustrating, so planning your trip feels good instead of like work.
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Behind Pilot there are real people. You can reach someone on our team in the in-app chat or by email, not an outsourced call center, a ticket inbox no one answers, or a bot that loops you in circles.
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Lastminute's apps rate around 4.6 on iOS and 3.6 on Android. The picture changes on overall experience: on Trustpilot, which reflects how a company treats its customers, Lastminute sits around 4.0 across 206,000 mixed reviews, with recurring complaints about extra fees, hard-to-reach support, and slow refunds, while Pilot is rated 4.7 by 50,000+ travelers.
Lastminute is a European last-minute travel booking site for flights, hotels, and packages, built to complete a booking rather than plan the trip around it, and it books as a middleman rather than directly with the hotel.
Pilot is a trip booking and planning app where you build a flexible itinerary, then book your hotel at private rates straight from hotels. Where Lastminute completes a booking, Pilot plans the whole trip around the stay, confirmed by a real person.
Yes; Pilot books hotels at private rates straight from hotels with no sponsored results and real support, and adds a flexible itinerary, map, and group collaboration. The caveat is that Lastminute also books flights, trains, buses, and packages, which Pilot does not.
Lastminute is a real travel company founded in 1998, though it rates around 4.0 on Trustpilot with recurring complaints about checkout fees. Pilot books hotels at private rates straight from hotels, with real support and your booking kept with your trip.
Lastminute is free to browse and book on, earning from markups, fees, and commissions rather than a subscription. Pilot is free too, with the full planning suite included, and lets you book at private rates straight from hotels with no sponsored results.
Lastminute earns through markups, checkout fees, commissions, add-ons, and sponsored placement, which is why the top result is not always the best deal. Pilot earns from hotels when you book and does not sell placement, so results are ranked for you.
Yes, Lastminute books hotels alongside flights, trains, buses, and packages. Pilot also books hotels, over 3,000,000 of them, at private rates straight from hotels with no sponsored results, and helps you plan the whole trip around the stay.
Lastminute is widely reported to add service fees, booking fees, and add-ons on the way to payment, so the headline price can climb. Pilot lets you book at a private rate straight from the hotel, with a real person if you need one.
Use Pilot to plan a trip and book the stay, with private rates straight from hotels, real support, and your whole trip in one place, for free. Use Lastminute if you need flights, trains, buses, or a package, accepting the markups and fees.
Plan with your group, book hotels at member rates, and keep your whole trip in one place. Completely free.
