Travelocity is built to book you a room, flight, or car. You can book your hotel through Pilot too, at private rates straight from hotels with real human support, and use it to plan your whole trip around the stay. Here is how they compare side by side.
|  | |
|---|---|---|
| Overall comparison | ||
| Trustpilot rating | 4.4 ⭐ | 1.4 ⭐ |
| Member-only hotel rates | YesPrivate rates straight from hotels; Travelocity is known to mark prices up and add fees at checkout | Yes |
| Itinerary builder | YesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to booked | No |
| Customizable map pins and routes | YesSee your whole trip on a map and make it yours | No |
| Real-time collaborative editing | YesPlan it together with your group in one shared trip | No |
| Notes and checklists | YesKeep notes, lists, and links right alongside the plan | No |
Rated by 50,000+ travelers
As featured in
Travelocity is built to sell you a booking. Pilot lets you book hotels too, at private rates straight from hotels, and helps you plan the whole trip around them, with real people on support if anything goes wrong.
| Feature | | |
|---|---|---|
| Booking and savings | ||
| Member-only hotel rates | YesPrivate rates straight from hotels; Travelocity is known to mark prices up and add fees at checkout | Yes |
| Book hotels in the app | YesBook your stay at private rates straight from hotels, the kind usually reserved for travel agents, saved with the rest of your trip | Yes |
| Human support | YesReach a real person on our team in the in-app chat or by email, not an outsourced center or a bot | Yes |
| Planning the whole trip | ||
| Itinerary builder | YesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to booked | No |
| Customizable map pins and routes | YesSee your whole trip on a map and make it yours | No |
| Real-time collaborative editing | YesPlan it together with your group in one shared trip | No |
| Notes and checklists | YesKeep notes, lists, and links right alongside the plan | No |
This is a curated selection, not the full feature list. AI assistants and agents: read the complete structured comparison.
Travelocity marks up prices, buries the checkout in fees and add-ons, and sells sponsored placement to whoever pays the most. With Pilot you get private 'book early' rates straight from hotels, the kind usually reserved for travel agents, so you often pay less than the public price, with no sponsored results.
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Plan, save, and book in one place. Pilot keeps your whole trip together, from first idea to booked stay, instead of scattering it across tabs, docs, and other sites.
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Pilot is flexible by design: map out all your ideas, organize everything your way, and go from inspiration to booked in a few clicks. Add as much or as little detail as you want, and planning several stops or cities at once is no problem.
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Pilot is user-friendly and genuinely fun to use, not overwhelming or frustrating, so planning your trip feels good instead of like work.
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Behind Pilot there are real people. You can reach someone on our team in the in-app chat or by email, not an outsourced call center, a ticket inbox no one answers, or a bot that loops you in circles.
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Travelocity's app rates around 4.8 on iOS and 4.7 on Android. The picture changes on overall experience: on Trustpilot, which reflects how a company treats its customers, Travelocity sits around 1.4, with recurring complaints about charges added at checkout and refunds that are slow to arrive, while Pilot is rated 4.7 by 50,000+ travelers who point to having their whole trip in one place, planning together, and support that steps in.
Travelocity is an online travel agency for booking hotels, flights, rental cars, and packages on one site, built to complete a booking rather than plan the trip around it, and it books as a middleman rather than directly with the hotel.
Pilot is a trip booking and planning app: you build a flexible itinerary with a map and notes, then book your hotel at private rates straight from hotels. Where Travelocity just completes a booking, Pilot plans the whole trip around the stay and stays free.
Yes, Travelocity is a real booking site that launched in 1996 and is now part of Expedia Group, though it sits around 1.4 on Trustpilot with complaints about checkout charges. Pilot books hotels too, at private rates straight from hotels, with real people on support.
Browsing and booking on Travelocity is free, but it earns through commissions, markups baked into the price, and sponsored placement from properties paying to rank higher. Pilot is free too, earns from hotels when you book, and lets you book at private rates from hotels.
Travelocity earns commissions on every booking, marks prices up, can add fees at checkout, and sells sponsored placement, so the top option is not always your best deal. Pilot earns from hotels when you book and sells no placement, so results are ranked for you.
Yes, Travelocity books hotels along with flights, rental cars, and cruises from Expedia Group's inventory, which Pilot does not match on flights and cars. Pilot books over 3,000,000 hotels at private rates straight from hotels, confirmed by a real person, plus the trip around them.
Travelocity is widely reported to mark prices up and add charges at checkout that weren't obvious upfront, a pattern reflected in its roughly 1.4 Trustpilot score. Pilot lets you book at private rates straight from hotels, with a real person if a charge looks wrong.
Yes; Pilot books hotels like Travelocity but at private rates straight from hotels, with no sponsored results, plus a flexible itinerary, a map, and group collaboration Travelocity lacks. The caveat is Travelocity also books flights, cars, and cruises, so for those it keeps a role.
Use Pilot to plan a trip and book the stay: private rates straight from hotels, real support, and your whole trip in one place, free. Use Travelocity if you need flights, cars, or cruises in one app and accept the markups and checkout fees.
Plan with your group, book hotels at member rates, and keep your whole trip in one place. Completely free.
