Pilot vs. Wotif in 2026: Which should you use?

Wotif is built to book you a hotel or flight. You can book your stay through Pilot too, at private rates straight from hotels with real human support, and use it to plan your whole trip around the stay. Here is how they compare side by side.

Summary comparison of Pilot and Wotif
 PilotWotif
Overall comparison
Trustpilot rating4.4 ⭐1.2 ⭐
Member-only hotel ratesYesPrivate rates straight from hotels; Wotif marks up prices and adds fees at checkoutYes
Itinerary builderYesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to bookedNo
Customizable map pins and routesYesSee your whole trip on a map and make it yoursNo
Real-time collaborative editingYesPlan it together with your group in one shared tripNo
Notes and checklistsYesKeep notes, lists, and links right alongside the planNo
Pilot leads in all 5 shown2 more in the full comparison

Rated by 50,000+ travelers

  • 4.7
  • 4.8
  • 4.2
  • 4.4

As featured in

  • TechCrunch
  • WIRED
  • Washington Post
  • Forbes
  • Yahoo Finance
  • Morningstar
  • Vancouver Tech Journal

How does Pilot compare to Wotif?

Wotif is built to sell you a room. Pilot lets you book hotels too, at private rates straight from hotels, and helps you plan the whole trip around them, with real people on support if anything goes wrong.

Feature comparison of Pilot and Wotif by category
FeaturePilotWotif
Booking and savings
Member-only hotel ratesYesPrivate rates straight from hotels; Wotif marks up prices and adds fees at checkoutYes
Book hotels in the appYesBook your stay at private rates straight from hotels, the kind usually reserved for travel agents, saved with the rest of your tripYes
Human supportYesReach a real person on our team in the in-app chat or by email, not an outsourced center or a botYes
Planning the whole trip
Itinerary builderYesBuild a flexible, multi-stop itinerary and reshape it however you want, from a rough idea to bookedNo
Customizable map pins and routesYesSee your whole trip on a map and make it yoursNo
Real-time collaborative editingYesPlan it together with your group in one shared tripNo
Notes and checklistsYesKeep notes, lists, and links right alongside the planNo

Why use Pilot over Wotif

  • Reason #1

    Private rates straight from hotels

    Wotif marks up prices, buries the checkout in fees and add-ons, and sells sponsored placement to whoever pays the most. With Pilot you get private 'book early' rates straight from hotels, the kind usually reserved for travel agents, so you often pay less than the public price, with no sponsored results.

    Learn more →
    Private rates straight from hotels
  • Reason #2

    Plan, save, and book in one place

    Plan, save, and book in one place. Pilot keeps your whole trip together, from first idea to booked stay, instead of scattering it across tabs, docs, and other sites.

    Learn more →
    Plan, save, and book in one place
  • Reason #3

    Flexible by design

    Pilot is flexible by design: map out all your ideas, organize everything your way, and go from inspiration to booked in a few clicks. Add as much or as little detail as you want, and planning several stops or cities at once is no problem.

    Learn more →
    Flexible by design
  • Reason #4

    Real people, when you need them

    Behind Pilot there are real people. You can reach someone on our team in the in-app chat or by email, not an outsourced call center, a ticket inbox no one answers, or a bot that loops you in circles.

    Learn more →
    Real people, when you need them
  • Reason #5

    Built for the experience, not just search traffic

    Wotif has been around longer and put a lot into pages built to rank in search, which makes it look bigger by traffic. Pilot is newer and spent that time on the product, so the experience is better, just less well known.

    Learn more →
    Built for the experience, not just search traffic

What do users say about Pilot (vs. Wotif)?

Wotif's app rates around 4.6 on the App Store. The picture changes on overall experience: on Trustpilot, which reflects how a company treats its customers, Wotif sits around 1.2, with recurring complaints about charges added at checkout and refunds that are hard to get back, while Pilot is rated 4.7 by 50,000+ travelers and 4.8 on the App Store.

⭐⭐⭐⭐⭐
Nice consolidation tool for travel plan, tickets, etc. Me and my daughter can share a travel plan, and add the whole itinerary, with pre-booked tickets, daily excursion plans, etc. It makes organisation of the trip incredibly easy and all information between travelers are shared
⭐⭐⭐⭐⭐
Went to Amsterdam for the first time. Loved having all the trip details located in one spot on my phone - maps, hotel, air, event tickets. I was able to to go the app and all the QR codes were right there. Also being able to share the app so we could each put in details was a great feature.
⭐⭐⭐⭐⭐
His support was wonderful. Went extra mile to support us and getting us accommodated with the hotel. Really appreciate it. 5 stars service !!
⭐⭐⭐⭐⭐
android logo
It's a great app. It has almost everything to organise a trip, travel itinerary etc. And surprisingly free. Only thing it lacks and is badly needed is Dark mode. I hope the development team include dark mode soon.
⭐⭐⭐⭐⭐
How disappointed would you be if you could no longer use Pilot?: Very Disappointed. What is the main benefit you get from Pilot?: memory making and planning
⭐⭐⭐⭐⭐
trustpilot logo
The Pilot Customer team is great. We had a minor issue with the hotel, and the Pilot team went above and beyond to make sure we were taken care of well.
⭐⭐⭐⭐⭐
I travel regularly for both work and for fun, and Pilot really helps me stay organised, ensures I don't miss anything and gives me a constant point of reference to come back to for the various details required both before and during travel. When I'm travelling with friends, being able to invite them into the trip and see all of the details that I would normally have to send to them in a god send! Apart from the practical side, the visual experience is very nice and adds a great touch to trip planning.
⭐⭐⭐⭐⭐
trustpilot logo
Great way to keep your trip organized! Helpful planning tools and easy to use!
⭐⭐⭐⭐⭐
ios logo
AI trip planner & flight deals Like notion and Google ads, perfect for planing your trip and being assisted by AI for amazing recommendations

Should you choose Pilot or Wotif?

Choose Pilot if

  • You want to book at private rates straight from hotels, with real support
  • You want to plan the whole trip, not just book a room
  • You want one place for your plans, your group, and your booking
  • You want it free, with results ranked for you, not for advertisers

Choose Wotif if

  • You're booking flights, a rental car, or a package from Expedia Group's Australia/NZ inventory, which Pilot doesn't do.
  • You specifically want Wotif's Australian 'Mates Rates' stay deals.

Still deciding?

Plan a trip in Pilot for free and see how it compares for yourself.

What Pilot can do that Wotif can't

  • Build a flexible day-by-day itinerary, not just a booking
  • Map your whole trip and see it all laid out
  • Plan it together with your group in one shared trip
  • Keep your plans, notes, and booking together in one trip

Common questions about Pilot vs. Wotif

What is Wotif?

Wotif is an Australian and New Zealand travel booking site for hotels, flights, and packages, built to complete a booking rather than plan the trip around it. It books as a middleman rather than directly with the hotel.

What is Pilot?

Pilot is a trip booking and planning app: you plan the whole trip and book your hotel at private rates straight from hotels. Where Wotif completes a booking, Pilot plans the trip around the stay and has a real person confirm each booking.

Is Wotif legit?

Yes, Wotif is a real travel booking site launched in Australia in 2000, now part of Expedia Group, though it rates around 1.2 on Trustpilot with complaints about checkout charges. Pilot is an alternative for the hotel side, with private rates straight from hotels.

Is Wotif free to use?

Wotif is free to browse and book on, earning from bookings while marking up prices and selling sponsored placement, so the top result isn't always the best deal. Pilot is also free, with private rates straight from hotels and no sponsored results.

How does Wotif make money?

Wotif earns a commission on every booking and sells sponsored placement to properties that want to rank higher, part of why the price can grow with fees at checkout. Pilot earns from hotels and doesn't sell placement, so results are ranked for you.

Can you book hotels on Wotif?

Yes, booking hotels is Wotif's main purpose, alongside flights, rental cars, and packages, focused on Australian and New Zealand stays. Pilot lets you book hotels too, at private rates straight from hotels with a real person confirming each booking, though not flights or cars.

Does Wotif charge fees or mark up prices?

Wotif marks up the prices it shows and is reported to add fees at checkout, and it sells sponsored placement to properties that pay to rank higher. Pilot lets you book at private rates straight from hotels with no sponsored results, ranked for you.

Is Pilot a good Wotif alternative?

Yes, for the hotel side: Pilot books hotels at private rates straight from hotels, with no sponsored results, real support, and a planning suite Wotif doesn't offer. The caveat is Wotif also books flights, cars, and packages, so for those it still has a role.

Pilot vs Wotif: which should I use?

Use Pilot to plan a trip and book the stay, with private rates straight from hotels, real support, and your plans, group, and booking in one place. Use Wotif if you need flights, rental cars, and packages from Expedia Group or its 'Mates Rates' deals.

Plan your next trip with Pilot

Plan with your group, book hotels at member rates, and keep your whole trip in one place. Completely free.

Last updated: 
June 11, 2026