Fareportal Review [2024]: Are The Travel Providers legit?

Traveling is a costly activity. That's why most people plan their trips way in advance to take advantage of sourcing cheap flight deals. This might seem like a hassle, but it all makes sense if you think about most flights being a significant portion of most travelers' budgets. That's precisely why more and more travel service providers have popped up to help travelers source and book on-demand flight deals for cheap.

Many travel booking apps, such as Holidu and Momondo, offer smooth, easy, and convenient travel experiences through the years. Today, we'll review a similar but large travel service provider, Fareportal.

Should you trust Fareportal for their travel booking services? Let's find out now.

What is Fareportal? 

Fareportal Inc, a worldwide travel service provider, is the second-largest seller of US airline tickets, getting over 100 million visitors each year. Since it launched in 2002, Fareportal has been helping travelers and travel brands with business process outsourcing, ticket fulfillment, and call center solutions.

What's so special about Fareportal?

Fareportal Inc is also the organization behind OneTravel, Travelong, and CheapOair. They call themselves the "next-gen travel concierge" and the "Global Technology Company with the Heart of a Startup." 

Through the years, Fareportal has built a solid partnership with over 600 airlines, millions of hotels, and hundreds of car rental companies to serve millions of their customers each year.   

Fareportal combines digital apps and websites to create an extensive global network of trained travel agents. They provide high-technology tools to create a seamless and unique travel concierge experience. 

Why pick Fareportal?

Working with Fareportal is like hiring your own personal travel agent. They will provide you with 24/7 personalized trips to various countries. Travelers worldwide can find and book any trip they want on their website. They even have contact centers that operate all day of the year to assist travelers with any issues regarding their trip. 

The company has a growing global presence with two primary data centers in New York and India. They also have numerous third-party integrations from different businesses, including airlines and credit card companies. 

How To Get Started With Fareportal 

So, how do you use Fareportal's online booking service? Simple. Just go to their website (fareportal.com) and click the "Book Your Trip Now" button. You will then be redirected to their CheapOair webpage, where you can search for flights. Type your home airport, your destination, and date of departure. 

Aside from flight bookings, you can also use CheapOair to book hotels. Just click the hotel button on Cheapoair and enter your destination, travel date, and other details about your preferred accommodation. Once done, you can filter results and choose hotels based on rating, price, neighborhood, amenities, and more. 

You can also choose to book a rental car on CheapOair if you've already arrived at your destination and need a vehicle to help you drive around the country! Click the "Cars" on the main search bar to get started. Then enter your pick-up location and pick-up date and time. You can also filter your results based on the type of vehicle, amenities, and rental company.

Your transportation is already covered, but how about your vacation? Fareportal also has book vacation packages for their customers! Vacation packages consist of hotels, flights, and car rental services, and they are all priced as one and give you more savings! 

Best Features of Fareportal 

Automated Check-in and Boarding Pass - Fareportal's new automatic check-in and boarding pass feature makes air travel super convenient. 

Suggested Alternate Dates and Airports - The more flexible your trip's dates are, the more you'll save. Fareportal's CheapOair has an automatic suggestion of cheaper flights from different airports based on your search results. 

Fare Alerts - Want to travel but the flight prices are high for you? You can now get fare alerts straight to your inbox any time you click the "Get Fare Alerts" button on their website. 

Travel Insight Engine - Fareportal has integrated Sabre's travel insight engine to help improve its online booking experience. This allows customers access to key travel information, such as knowing when to book and what to expect going to locations at a specific time. 

Seat Selection Maps - Recently, Fareportal has integrated with Routehappy and included seat selection maps in CheapOair and One Travel. Customers can now see photos of airline seats and descriptions of their features. 

Travel Protection - Fareportal's CheapOair offers a trip insurance policy for their customers. For example, their trip cancellation insurance or interruption can assure you of $100,000 of disbursement. Accidental death and dismemberment are around $100,000. There's also insurance for travel and baggage delays. 

Travel Assist - If you wish to be assisted throughout your travel trip. The company also has a couple of packages for you. These "travel assist" packages consist of emergency medical assistance, personal concierge assistance, visa and passport assistance, as well as a $50 travel savings coupon. 

Downsides of Fareportal

Many customers are complaining about refunds not getting funded after their trips are canceled. There's nothing worse than looking at a travel agency to save money but ending up having to pay more because of trip cancellation and refund issues. 

Fareportal's website doesn't provide a way to cancel reservations on booked trips. Many angry customers have complained about this issue on various review sites. 

Fareportal's customer service is also not exactly as good as it claims to be. There are a lot of complaints about customers having to wait on hold for their customer service representative to answer and hear their feedback. 

Is Fareportal worth it?

Overall, we believe that Fareportal is worth checking out if you're looking for an all-in-one travel booking service for your traveling needs. With their integration of CheapOair and One Travel, Fareportal makes their service the most convenient by providing an all-inclusive booking service for travelers not looking for complexity in their travel. 

With that being said, we recommend you double-check the prices on Fareportal with other travel booking services to ensure that you've got the best prices. With their mediocre cancellation services and customer service, we suggest you go with the alternative if you find a similar price at a better travel booking service.

Our Rating: 4.0/5

Pros:

• Automated and high-tech booking services
• Alerts for cheap fares and flights
• Third-party integration services
• Travel assist packages
• Travel insurance policy 

Cons:

• Refund issues
• Strict cancellation policy
• Bad customer service

Make Trips Better With Pilot 

Booking flights, hotels, and rentals might be an essential part of your travels, but so is creating a great travel plan to keep you organized. Have you heard of Pilot?