Pegasus Airlines Review [2024]: Best low-cost European airline?

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Pegasus Airlines Review [2024]: Best low-cost European airline?
Pegasus Airlines is a low-cost Turkish airline that promises cheap flights to many destinations in Europe, Asia, the Middle East, and more. Learn more about Pegasus Airlines as I explore its services, policies, and customer reviews to see if they're worth your hard-earned money.
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It's no secret that traveling can be expensive, but it doesn't have to be if you know where to find the best deals. Pegasus Airlines could be the airline you're looking for, as they offer low-cost flight packages. With Pegasus Airlines, you're more likely to see offers ranging from campaigns to services to gift cards, which are only a booking away.

There are plenty of other European budget airlines, so you might wonder if Pegasus Airlines is worth your time and money. SpiceJet and Jetstar, for example, also offer terrific flight deals and competitive packages.

So, are these low-cost flight packages the real deal? Let's go find out! In this in-depth review, I'll share with you everything you need to know about Pegasus Airlines so you can make an informed decision.

Horizontal Pegasus Airlines Logo
Image Courtesy of Student Universe

What is Pegasus Airlines?

Pegasus Airlines is a low-cost Turkish airline that flies to many destinations in Europe, Russia, Asia, Caucasia, North Africa, and the Middle East. The airline is headquartered in the Kurtköy area of Pendik, Istanbul, with its main base at Istanbul's Sabiha Gökçen International Airport.

Pegasus Airlines was established in 1990 as a charter company under the name Pegasus Airlines and services but was rebranded in 2005. This was when ESAS Holdings purchased and changed the airline to a low-cost carrier from a charter airline.

Pegasus Airlines has a codeshare agreement with about six airlines, giving passengers access to many destinations worldwide. These partner airlines include:

  • Delta Airlines
  • Flynas
  • ITA Airways
  • KLM
  • Nile Air
  • Qatar Airways

Where does Pegasus Airlines fly?

Pegasus Airlines flies to about 125 destinations in 47 countries, giving its passengers a wide range of options. Pegasus Airlines' most popular destinations include:

  • Turkey - Istanbul, Hatay, Dalamun, Gaziantep, Ordu
  • Europe - Austria, Germany, Netherlands, Russia, Italy
  • Asia - Kazakhstan, Kingdom of Bahrain, Georgia, Iraq, Kuwait
  • Africa - Egypt, Morocco

Pegasus Airlines Packages

The airline offers four convenient package types, which are as follows:

Basic Package

The Basic Package is excellent if you think one baggage cabin is enough. This package lets you travel light with fewer complications and, thus, saves you both time and money. The package includes the following:

  • 1 piece of cabin baggage (55x40x20 cm) or
  • 1 personal item no more than 40x30x15 cm in size 
  • Economical flight ticket
  • Use BOLBOL points to travel for less or for free

Essentials Package

With this package, you can bring 15 kg of baggage on domestic flights and 20 kg on international and Cyprus flights. You can also personalize your essentials to include any additional services. The package consists of the following:

  • 1 item of cabin baggage no more than 55x40x20 cm or
  • 1 personal item no more than 40x30x15 cm
  • Economical flight ticket
  • Use BOLBOL points to travel for less or for free
wing of aircraft overlooking clouds in the sky
Image Courtesy of Olga Pro on Unsplash

Advantage Package

The Advanced Pacakge is an excellent option for those who appreciate additional services. The package offers an allowance of 20 kg for baggage. The Advantage Package includes:

  • 1 item of cabin baggage no more than 55x40x20 cm or
  • 1 personal item no more than 40x30x15 cm
  • Economical flight ticket
  • Free seat selection, excluding leg space
  • Complimentary sandwich
  • Fly&Watch in-flight entertainment
  • Use BOLBOL points to travel for less or for free

Comfort Flex Package

The Comfort Flex package is perfect for those seeking extra comfort. Passengers traveling with this package will enjoy a variety of convenient options for a comfortable flight. The package includes the following:

  • 1 item of cabin baggage no more than 55x40x20 cm or
  • 1 personal item no more than 40x30x15 cm
  • 20kg free baggage allowance
  • Economical flight ticket
  • Complimentary sandwich
  • Fly&Watch in-flight entertainment
  • Flexible date and time changes for free (subject to seat availability)
  • Claim for refund up to 2 hours in advance of your flight
  • Use BOLBOL points to travel for less or for free.
Image Courtesy of TripAdvisor

Book Your Pegasus Airlines Flight

If you're still looking at Pegasus Airlines flights, make sure you're booking the cheapest flights available on the market with SkyScanner!

SkyScanner helps you find the cheapest flights available so that you wouldn't have to pay much for a flight ticket and save that money for more things to do or food to eat!

Extra Services by Pegasus Airlines

Pre-booked Meals: Passengers can choose and pre-book their meals from various options at least 24 hours before their flight. An a la carte menu is available for purchase on all flights.

Track Baggage in Real-Time: Use the 'SITA' baggage tracking service to track your baggage in real-time and receive notifications as soon as it arrives at the carousel.

In-Flight Entertainment: To make your flight more enjoyable, Pegasus Airlines offers in-flight entertainment on all flights. You can enjoy various movies, TV shows, and music on your device or the seatback screen.

Pegasus Gift Cards: You can surprise your loved ones with a Pegasus gift card and let them choose their adventure. Gift cards are available in different amounts, and you can write personal notes on these cards.

Hotels.com & Airbnb Discounts: Passengers can book hotels and Airbnb accommodations with Pegasus Airlines and receive discounts.

Travel With Your Pet: Pegasus Airlines allows passengers to travel with their small pets in the cabin for an additional fee. Pets must be carried in an approved pet carrier that can fit under the seat in front of you. The maximum dimension accepted would be 32 cm x 32 cm x 50 cm, and anything more will travel in the ventilated cargo compartment.

BOLBOL Rewards Program: You can join the BOLBOL rewards program to earn points every time you fly with Pegasus Airlines. These points can be redeemed for free or discounted travel. As a member, you'll also enjoy exclusive benefits and privileges.

passengers sitting inside a Pegasus Airlines aircraft
Image Courtesy of Skytrax

What do customers say about Pegasus Airlines?

Based on Google reviews, some customers are delighted with the airline. Customers praise the company's quality planes, friendly staff, and on-time flights. Skytrax also gives Pegasus Airlines 3 stars for the quality of its products and staff service at the airport and onboard. This airline company is considered one of the best low-cost airlines in Europe!

Even though Pegasus Airlines gets good reviews, there is also negative feedback. Some customers are unhappy with its customer service, outdated payment systems, and unprofessional staff.

Is Pegasus Airlines worth it?

Pegasus Airlines is a worthwhile option if you're looking for an affordable and convenient way to travel. With hundreds of destinations and great deals, the pros of flying with Pegasus Airlines outweigh the cons.

You may also consider other budget airlines like Air India ExpressAir Europa, and Thai Lion Air if you're looking for a better fit.

Overall, Pegasus Airlines is a good option for a low-cost flight.

Our Rating: 3.8/5

Pros:

  • Friendly staff
  • Clean and in good condition
  • Easy online checking system
  • Perfect ground services

Cons:

  • Delayed flights
  • Unreliable booking system
  • Complicated refunds

Travel with confidence!

If you're a travel addict and don't want to break the bank, then a low-cost airline like Pegasus is a great choice. No matter which airline you prefer, Pilot can help you plan and book a flight that fits your budget and travel needs.

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Disclosure: Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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