Thai Lion Air Review [2024]: Is it a reliable airline?

With so many budget-friendly airline options, like Frontier Airlines and Flair Airlines, it's hard to decide which is the best. 

Additionally, some airlines may be cheaper, but the quality of their products and services may not be up to par. For example, you may find an airline that offers cheap flights but doesn't have comfortable seats or in-flight entertainment.

Most airlines can't provide both quality and budget-friendly experiences. With Thai Lion Air being considered an affordable airfare option, it's understandable that people want to know if it's worth it before committing to a purchase. 

Does it provide excellent customer service at an affordable rate, or is Thai Lion Air just another low-cost carrier with underwhelming products and services?

Find out more about Thai Lion Air by browsing this review and ensuring you make an educated decision before buying! By the end of this review, you'll know everything there is to know about the airline—from its history to what kind of experience you can expect on board.

What to expect from Thai Lion Air?

Thai Lion Air is a Bangkok-based low-cost carrier that started operations in 2013. The airline is a Lion Air, Indonesia subsidiary, and flies to 15 domestic and two international destinations.

The airline has a modern fleet of 37-900ER, Boeing 737-800, and A330-300 aircraft, equipped with the latest technology and comfortable seats. Thai Lion Air offers both economy and business class on their flights!

In Economy Class, you can expect comfortable seats with adequate legroom, an in-flight entertainment system with the latest movies and TV shows, and delicious meals from the friendly cabin crew.

If you are willing to spend more, Thai Lion Air's Business Class is worth it! You will experience one of the most comfortable seats in the sky, delicious meals, and access to an exclusive lounge at Bangkok airport.

How to plan your travel with Thai Lion Air?

Now that we know what to expect from Thai Lion Air let's see how you can plan your travel with them. The best way to search for flights is on their website.

However, if you’re looking to compare flight prices from different airlines, there’s great website like Skyscanner that you can use!

Book a Flight

Once you're on the website, enter your travel details, like the departure and arrival cities, dates of travel, number of passengers, etc., and click the 'search' button.

Once you've initiated your search, the Thai Lion Air website will bring up a list of all the available flights for your chosen route and date. You can then select the flight that best suits your travel plans and proceed to book your ticket.

When you're making your booking, don't forget to use a Thai Lion Air promo code to get a discount on your flight ticket!

Manage a Booking

If you need to make any changes to your booking, you can do so easily on Thai Lion Air's website. Click 'manage booking' under the 'plan your travel' drop-down menu. Enter your PNR and first and last names on the 'manage My Booking' page and click on the 'Manage Booking' button.

PNR stands for Passenger Name Record and is a unique code assigned to your booking. It's usually located at the top of your e-ticket.

Providing this information will bring up all the details of your booking. You can make changes to your itinerary, like adding additional baggage, choosing seats, etc. You can also cancel or reschedule your booking from this page.

If you are a member, use the portal to sign in and make changes.

Web Check-ins

You can beat the queue at the airport by doing a web check-in. Just log in to your account on Thai Lion Air's website or use the PNR number mentioned on your e-ticket to check in online.

You can do a web check-in for your Thai Lion Air flight anywhere between 24 hours to 2 hours before the scheduled departure time.

Check Flight Status

It's always a good idea to stay up-to-date with the latest flight information, especially if you're traveling on a tight schedule. You can quickly check the flight status on Thai Lion Air's website.

What are the baggage policies of Thai Lion Air?

Thai Lion Air has a standard baggage policy. Each passenger can carry one piece of cabin baggage and one check-in baggage free of charge.

International Flights

You should not exceed the free check-in luggage allowance of 44 lbs per piece, and there is a maximum of 2 bags per passenger.

Domestic Flights

Your check-in luggage should not exceed Thai Lion Air's weight allowance of 22 lbs. For domestic flights, only one piece of luggage per passenger is allowed to be checked in for free. 

Special Needs & Services

Thai Lion Air also offers special services to their passengers with specific needs, like pregnant women, unaccompanied minors, passengers with reduced mobility, etc. 

Pregnant Women

• Upon signing a release and indemnity form, pregnant women up to 28 weeks can fly without a doctor's certificate.
• Pregnant women between 28-35 weeks can fly with a doctor's certificate stating that the passenger is fit to fly. The certificate should be issued seven days before the date of travel.
• Pregnant women above 35 weeks are not allowed to fly.

Unaccompanied Minors

• Children under 12 years of age cannot travel alone on Thai Lion Air flights and must be accompanied by an adult.
• Children between 12 and 16 can travel alone, but no escort services will be provided.

Passengers With Medical Needs

• Passengers must provide a valid medical certificate stating that the passenger is fit to fly. The certificate should be issued seven days before the date of travel.
• Thai Lion Air personnel will assist passengers with reduced mobility throughout their journey.

How is the service on Thai Lion Air?

Thai Lion Air has an extreme focus on providing excellent customer service. The cabin crew is amiable and helpful and goes out of their way to ensure you have a comfortable flight.

The food served on Thai Lion Air is delicious, and there's an excellent variety to choose from. The in-flight entertainment system is also very high-quality for a low-cost carrier, offering a wide selection of the latest movies and TV shows.

Although official escort services are not provided for unaccompanied minors, the cabin crew monitors younger passengers more closely and provides any assistance they may need.

Other Products and Services

• Passengers can select a preferred seat
• Lion baggage to manage excess lbs
• Lion Care travel insurance for both domestic and international bookings
• Hop Inn hotel reservation
• Transfers, taxis, and executive services
• Car rentals
• Lion connect (book two connecting flights under one reservation)

What are the Prices Like on Thai Lion Air?

Thai Lion Air offers very competitive prices for both domestic and international flights. You can often find tickets for as low as US$30 for a one-way domestic flight.

The airline also frequently offers promotional fares, so it's worth keeping an eye out for their deals!

Is Thai Lion Air worth it?

Yes, Thai Lion Air is worth it! The airline offers excellent value, affordable flight prices, and great service. Thai Lion Air is a smart choice if you're looking for a budget-friendly option for flying within Thailand or other Southeast Asian countries. 

Especially if you compare Thai Lion Air standards with other low-cost carriers, you won't be disappointed! 

Our Rating: 4.2/5

Pros:

• Good food
• Comfortable seats
• Competitive prices
• Good luggage management system
• The HEPA filter in all their flights to remove dust, bacteria, and viruses
• Availability of mobile app

Cons:

• Limited international flight destinations to Jakarta and Mumbai
• No escorting services for unaccompanied minors
• Rescheduling and cancellation of flights reported

Take-off with Thai Lion Air

Now that you're in the know, it's time to continue planning your trip to Thailand or Southeast Asia! 

Whether you decide to go with Thai Lion Air or not, there are so many places to see, and luckily, travel within Asia is very accessible. If you find trip organizing stressful, you need an app to help you.