Swoop Airlines Review 2024: Low cost, but savings worth it?

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Swoop Airlines Review 2024: Low cost, but savings worth it?
Is Swoop Airline the best budget-friendly Canadian airline in the market? Will you need to sacrifice comfort for a lower price? Find out if this pink airline is right for you!
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Are you tired of escalating airfare prices? You may be searching for a budget-friendly option in Canada. Swoop Airlines promises to be your go-to alternative with affordable options. This comprehensive review will determine if Swoop Airline is the right fit for you.

Most travelers dream of having an affordable flight experience without sacrificing quality and comfort. In Canada, there are many competing low-cost airlines, such as Sunwing AirlinesAir Canada Rouge, and Canada Jetlines. However, getting hold of reliable, cheap Canadian flights can be a challenging process. 

On the bright side, Swoop Airline has gained much attention as it promises to offer a unique and cost-effective flight experience that can't be found with any other airline. To find out how Swoop Airlines measures up against its competitors, I've taken a look at its key features and performance. 

This review will help you decide whether to book your next flight with Swoop Airline.

Swoop Airline logo
Photo by Swoop Airline

What is Swoop Airline?

Swoop Airline is a Canadian Ultra Low-Cost Carrier (ULCC) founded in 2018 and headquartered in Calgary, Alberta. It's owned by WestJet and is the second ULCC operating in Canada after Flair Airlines.

Swoop Airline offers services to domestic destinations across Canada and a few international services. The name "swoop" was derived from "swooping" into the Canadian market.

Swoop aims to provide lower fares and more options for budget-conscious travelers. It boasts low base fares, no hidden fees, and unmatched hospitality. Does it hold up to its promises? 

What are some exciting features of Swoop Airline?

Swoop Airline is quite serious about providing low-cost fares and fantastic customer service. The Airline offers a range of features to make your flight experience more comfortable and enjoyable. Here are some of the main features that Swoop Airline has to offer:

ModiFly

The Airline's ModiFly lets you change your booking one time for a low fee of $15. With this, it's easy to adjust your booking if you need to switch flights or dates.

Onboard options

Swoop Airline offers essential onboard options for a comfortable flight experience. These include app-connected Wi-Fi for a fee, between $6 - $26, and food and beverage options with an array of deli-style snacks. Swoop also has excellent drinks to choose from, both alcoholic and non-alcoholic.

You can also opt for seat upgrades for an additional fee. A tip to keep in mind would be to weigh your luggage before packing to avoid additional fees. Make sure to pay for your seats in advance to get the best deals. You can also bring snacks and water to avoid paying for your own. 

Free seat selection for children

You can customize your child's seating for free. Swoop Airlines offers families free seat selection for children aged 14 and below.

Family zone seating

Rows 18-32 are set aside for families and children so that traveling with a large family is stress-free.

Car seat on board

Swoop Airline allows you to bring your child's car seat onboard and secure it into the aircraft for the duration of your flight. If you plan on doing this, you'll need to ensure that the car seat complies with the Canadian motor vehicle safety standard.

Save up to 40% by purchasing bags online.If you want to purchase your check-in baggage online, it's an ideal way to save up to 40% on the in-person check-in fee.

Full refund

If you face any error in your booking, the Airline offers a full refund for bookings canceled within 24 hours of the purchase.
What's not allowed on board?

Swoop Airlines has some critical rules that passengers must adhere to when boarding. Some of these restrictions are: 

  • Carry-on bags not exceeding the maximum dimensions of 52cm x 23cm x 38cm (21" x 9" x 15")
  • Pets or specialty animals aren't allowed on board
  • Expectant mothers past the 36th week of pregnancy are not permitted on board
  • Children over two years old must have their seats

pink pig piggy bank in front of a laptop with the swoop website
Photo by Swoop Airline

Where can you fly with Swoop Airline?

Swoop Airlines is an excellent option if you're planning on enjoying a tour around Las Vegas in a helicopter or trying out a wild buggy in Punta Cana. The Airline mainly focuses on North America and the Caribbean. Some of its key domestic destinations and a few international destinations are:

Canada

  • Abbotsford, BC
  • Charlottetown, PE
  • Edmonton, AB
  • Hamilton, ON
  • Victoria, BC, and more

Mexico + Caribbean

  • Cancun, QR
  • Kingston, JA
  • Montego Bay, JA
  • Punta Cana, Dominican Republic
  • Varadero, Cuba, and more

United States

  • Fort Lauderdale, FL
  • Las Vegas, NV
  • Orlando, FL
  • St Pete - Clearwater, FL
  • Phoenix, AZ
Canadian flight routes maps
Photo by Swoop Airline

What are people saying about Swoop Airline?

Swoop Airline reviews have both been positive and negative. On one hand, customers report that the service is reliable and efficient. They have cheerful staff and comfortable seating arrangements compared to other budget-friendly airlines.

On the other hand, passengers have complained about frequent flight changes due to unplanned maintenance, poor customer service, and the lack of space in bathrooms. Additionally, the menu prices for food and beverage on board have been reported to be slightly more expensive compared to competing airlines.

Swoop Airline remains an excellent choice for those looking for a budget-friendly flight experience if you're looking to sacrifice some additional perks and weather the occasional rescheduling of flights. While there might not be Netflix supported on board, Swoop nevertheless offers excellent value for your money when traveling both domestically and internationally.

Is Swoop Airline worth it?

Swoop Airline provides an affordable solution to flying with comfort and convenience. The Airline is worth considering with its variety of destinations and family-friendly features such as free seat selection for younger children and car seats onboard.

Our Rating: 3.6/5

Pros

  • Wheelchair assistance
  • Flexible ModiFly booking option
  • Onboard WiFi packages
  • Friendly attendants

Cons

  • Frequent rescheduling of flights
  • YouTube and Netflix aren't supported by WiFi
  • No pets allowed
stewardess outside a pink plane of the swoop airline
Photo by Swoop Airline

Take off with confidence!

When it comes down to it, Swoop Airline provides a reliable and cost-effective way to get you where you need to go. Although you book with a reliable, cost-effective airline, you'll still face issues during your journey if you don't plan your trip. 

Staying in touch with a professional travel planner like Pilot will ensure you're well taken care of. Whether you need hotel reservations or any other service, Pilot offers the best option.

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Collaborate stress-free with your travel companions and have all the features you need all in one place with Pilot. It’s completely free and ready for you to try it out now!
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Disclosure: Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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