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Choosing the right airline is always challenging, especially if you're trying to save money. Moreso if you're into flying low-cost carriers. Despite claiming to deliver affordable airfare, some low-cost carriers can end up quite expensive. All the extra fees and add-ons also add up quite quickly.
Flair Airlines and Sunwing Airlines may be familiar names for savvy US and frequent Canadian flyers. However, Canada Jetlines has also managed to gain attention for its low-priced fares and reliable service.
Most travelers today know to research, compare, and look for reviews before they book with any airline. Flying with Canada Jetlines is no exception. If you're looking for the benefits of flying with them, you've come to the right place!
Explore services, benefits, concerns, and other essential details in this review of Canada Jetlines.

What is Canada Jetlines?
Canada Jetlines is a relatively new carrier, founded in 2013. Its pricing model is attractive for budget-minded travelers. Headquartered in Mississauga, Ontario, this airline delivers ultra-low-cost flights to and from 10 major destinations across Canada. Plus, four international destinations, including Melbourne and multiple destinations in the US.
How many planes does Canada Jetlines have?
The current fleet of Canadian Jetlines is well-maintained and modern, with two Airbus A320-200 Series planes in its employ. The carrier operates modern aircraft with the most advanced and comfortable cabins, making your journey worthwhile.
Its fleet is projected to be increased to 15 aircraft by the end of 2025. To cut costs, Canada Jetlines operates from smaller secondary airports whenever possible.
Canada Jetlines booking process
It's pretty straightforward to book a flight with Canada Jetlines. Head to the website, select your preferred destination and dates and choose from the available flights. Book tickets directly or add additional services like priority boarding or seat selection for an extra fee.
You can also search for and book accommodation and car rental. There are four main fare options: JetLite, JetPlus, JetFlex, and JetLines. Each has its own perks, like free seat selection, checked bags, extra legroom, snacks, and the option to cancel or change your flight.
For even better deals, use Skyscanner to discover cheap last-minute flights. Never miss out on a flight deal again!

Where does Canada Jetlines fly to?
Canada Jetlines offers flights to and from multiple major Canadian cities, as well as to and from several other destinations in the US.
Take a look at all the 14 destinations the carrier covers:
- Banff
- Calgary
- Canmore
- Jasper
- Las Vegas
- Melbourne
- Mississauga
- Niagara Falls
- Orlando...and more
Whether you want to visit Niagara Falls or tour Toronto, there is plenty to do in Canada!
Facilities and services
Knowing if the airline offers all the necessary facilities and services before booking your tickets is essential.
Check out what Canada Airlines has to offer before and in-flight:
- Online bookings, check-ins, and flight status.
- Complimentary drinks such as coffee, tea, juice, and water.
- QR code and Wi-Fi for streaming movies or playing games on your device.
- Frank's Cafe offers a variety of in-flight snacks and alcoholic beverages for purchase.
- Device-charging facilities.
Canada Jetlines baggage allowance
Canada Jetlines' baggage allowance is similar to many other low-cost carriers.
Freehand luggage allowance
On both domestic and international flights, you may carry up to two pieces of cabin baggage (max 10 kg each).
One must be a bag measuring not more than 52 cm x 23 cm x 38 cm. The other can be a purse, handbag, briefcase, garment bag, or laptop measuring not more than 43 cm x 16 cm x 33 cm. If either is above the stated dimensions, they will need to be checked in for a fee.
Paid checked luggage allowance
On Canada Jetlines, each passenger can check in up to five pieces of luggage (max 23 kg each). Starting at around CAD 50 for the first bag, each additional bag you check in costs more.

Traveling with pets
If you're a pet lover, you're in luck. Canada Jetlines allows pets in the cabin on select itineraries. However, there are certain restrictions and procedures to keep in mind:
- Pets younger than 8 weeks are not allowed.
- Pets in the cabin must remain in their pet carrier for the duration of the flight.
- No aggressive, unruly, or distressed pets are permitted.
Read the full pet policy guide to learn more about all the terms and conditions.
What do people say about Canada Jetlines?
In general, people who've traveled with Canada Jetlines are pleasantly surprised by its offerings. Most customers have positively reviewed the airline's services, including in-flight amenities, cabin crew's attention, and friendliness.
Customers also appreciated the crew's efforts to keep the flights operational despite delays due to weather or other factors. However, some customers have raised concerns about the limited food and snack options onboard, the availability of a TV console, uncomfortable seats, and high pricing.
Contact Canada Jetlines
There are several ways to contact Canada Jetlines. You can call their customer service number at 1.866.320.8687 toll-free or the administration at 1.416.814.7705. Or email them at customercare@jetlines.ca.
You can find the full details on the Contact Us page on the Canada Jetlines website.

Is Canada Jetlines worth it?
Canada Jetlines has received many positive customer reviews, making it a firm favorite. With its growing fleet and fast expansion of operations to more destinations, this airline is a significant player in Canada's aviation market.
Each fare includes a generous free carry-on baggage allowance and all the in-flight services and add-ons you may need. That said, you will need to pay extra for things like snacks, checked luggage, and meals. However, this is to be expected with any low-cost carrier.
Overall, flying with Canada Jetlines is an excellent choice for budget-minded travelers.
Our Rating: 4.2/5
Pros:
- Relaxing flight conditions.
- Last minute bookings available.
- Generous hand luggage allowance.
- Easy check-in and boarding experience.
- USB-charging facilities.
Cons:
- No complimentary snack.
- No entertainment console.
- Hard seats.
- Pricey for a low-cost airline.
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