Thai Vietjet Air Review [2025]: Can you trust this budget airline?

Picking the best airline for your trip can be tricky. Whether you're looking for a budget airline or a more luxurious flight experience, Thai Vietjet Air could be the perfect option for you.

If you're traveling to Southeast Asia soon, you've probably heard of Nok Air, Thai Lion Air, and VietJet Air. But if you want to add another budget airline to your radar, consider Thai Vietjet Air. 

When booking with an airline, it's essential to look at the quality and reliability of the services. From booking tickets to flight experiences and fares, Thai Vietjet Air promises to offer quality service with guaranteed reliability. Let's see if Thai Vietjet Air is as good as they advertise!

What is Thai Vietjet Air?

Thai Vietjet Air is a unique, low-cost carrier in operation since 2007. It is known for its cheap flight options, comfort, and convenience. The airline prides itself on its commitment to customer satisfaction by providing quality services at affordable prices.

In terms of its fleet, Thai Vietjet Air currently operates an impressive lineup of modern aircraft, including Airbus A320s and Boeing 737s. The fleet is well maintained by a team of experienced engineers, ensuring that all passengers enjoy a safe and comfortable journey on any flight operated by Thai Vietjet Air.

Regarding its services, the airline offers various fare types, such as Eco, Deluxe, and SkyBoss, to make the journey more enjoyable for its passengers. There's a wide range of onboard services, including meals and beverages, duty-free shopping, and entertainment options. Passengers can also take advantage of the online book-in service to save time at the airport.

What packages does Thai Vietjet Air offer?

You can choose from 3 different fare packages when flying with Thai Vietjet Air. Any changes to your booking must be completed at least 6 hours before the flight departure time.

Eco

This package is the basic service and includes the following:

• Tour upgrade permitted
• Hand baggage up to 7kg

Deluxe

This package offers more comfort and convenience and includes the following:

• Changes in flight free of charge
• Changes in departure date free of charge
• Changes in the journey free of charge
• Tour upgrade permitted
• Hand baggage up to 7kg
• Checked luggage up to 20kg

SkyBoss

SkyBoss is the premium service that includes all of the above plus added benefits.

• Name changes permitted
• Changes in flight free of charge
• Changes in departure date free of charge
• Changes in route/journey free of charge
• Hand baggage up to 7kg 
• Checked luggage up to 30kg

Is Thai Vietjet Air a good airline?

Thai Vietjet Air is widely known and respected in the aviation industry. It focuses strongly on safety, customer service, and comfortable flying experiences. 

Vietjet is rated as one of the safest low-cost airlines, and there have been no accidents or concerning incidents in the past 2 years. However, some reports of flight accidents and delays have occurred from 2014 to 2020.

Where does Thai Vietjet Air fly?

Thai Vietjet Air is currently one of the fastest-growing airlines in Southeast Asia. It serves daily flights between Thai cities and also operates flights to a variety of destinations, including:

• Cambodia
• China
• India
• Indonesia
• Japan
• Malaysia
• Singapore
• South Korea
• Thailand
• Vietnam

To find the best and most affordable options, head to Skyscanner to compare flight prices for your trip route!

Commonly asked questions about Thai Vietjet Air

How do I book a Thai Vietjet flight?

Booking a Vietjet flight is easy and affordable. You can book online via the website, app, or contact center.

What is the Thai Vietjet Air baggage allowance?

The baggage allowance for Thai Vietjet Air differs depending on your fare package. Hand baggage is 7kg across all packages. The Deluxe package allows up to 20kg for checked luggage, while the SkyBoss package allows up to 30kg.

Who owns Thai Vietjet Air?

Thai Vietjet Air is owned by Sovico Holdings, HDBank, other organizational investors, and individual stakeholders.

Is Thai Vietjet and Vietjet the same?

Thai Vietjet Air is a subsidary of Vietjet Air. Thai Vietjet Air is based in Bangkok, Thailand, while Vietjet Air is based in Hanoi, Vietnam. 

Thai Vietjet Air customer reviews

Customer reviews can range from good to poor, depending on what people search for in an airline. But customer reviews of Thai Vietjet Air are generally positive, and passengers appreciate its affordability, comfort, and convenience.

Although most customers enjoy their experiences with Thai Vietjet Air, some have had negative experiences, such as long delays or poor customer service. Every flight is different, so it's up to you to decide if it's worth your investment.

Is Thai Vietjet Air worth it?

Yes, Thai Vietjet Air is an affordable airline worth giving a chance. With generally positive customer reviews and affordable air packages, they're not an airline to skip over. 

Despite the long delays and poor customer service, Thai Vietjet Air is still worth trying. Just be sure to leave some flexibility in your travel plans.

Our rating: 3.8/5

Pros:

• Good flight conditions
• Pleasant attendants
• Affordable options

Cons:

• Unnotified flight changes
• Lengthy payment process for extra luggage
• Poor customer service
• Unclear terms and conditions

Plan ahead with Pilot!

Thai Vietjet Air is worth your investment if you plan and book your trip early. With a wide range of destinations, affordable services, and convenient online booking, it's an excellent choice for travelers worldwide. Put your plan to paper with Pilot for a safe and smooth journey.