Travel Booking Sites

Orbitz Flights & Hotels Review: Should I book with them? [2022]

Updated on:  
June 21, 2022
Reading Time:  
With so many options and prices of different travel booking sites, how do you know which ones are reliable and which ones are not? If you're looking to book hotels, flights, or rentals, you've likely heard of or saw Orbitz. Find out if Orbitz is a legit travel booking site, and if you should be booking your next trip with them!

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Despite billions of trip planners, are you still struggling to find the best travel deals?

We've all been there before, and that's where companies like Orbitz come in – a site that offers significant savings on airfare, hotels, rental cars, and more.

But how do you know if Orbitz is giving you the best deals and if they are the right travel solution for you? Let's find out, starting with just what exactly Orbitz is and what they do.

Orbitz logo
Image courtesy of Orbitz

What Is Orbitz?

Orbitz is a travel planning and booking website that offers its users a one-stop solution for all their travel needs. The website has a wide variety of deals and discounts on flights, hotels, rental cars, and more, making it an excellent option for budget-savvy travelers.

Part of the Expedia Group Family, Orbitz also offers its users exclusive rewards and VIP access to specific hotels and airlines. Further, for those seeking to travel on their terms, Orbitz allows booking flights, hotels, and cars all in one go. This can be extremely helpful for those who want the freedom to explore their destination without being tied down to specific plans.

Orbitz can be a great option for travelers looking for deals on flights, hotels, and rental cars. The website is straightforward to use and provides its users with various options.

How Does Orbitz Work?

Orbitz is a reasonably straightforward travel site that offers users a simple way to find and book their ideal trip. Enter your travel destination and dates, and Orbitz will provide you with a list of desired flights, hotels, rental cars, and more.

You can also use Orbitz to find things to do in your chosen destination. Enter your location, and the site will provide you with a list of activities, attractions, and events.

Orbitz Reward Cash Back Style Loyalty Program

With 10 million members and growing, the Orbitz Rewards program is one of travel's most effective cash-back style loyalty programs. It allows travelers to earn Orbucks, which can be redeemed instantly for future travel purchases.

Orbucks can be earned by booking flights, hotels, rental cars, and more on Orbucks can also be earned by completing stays at certain hotels and participating in certain activities.

How To Make A Booking With Orbitz?

Booking a trip with Orbitz is simple and can be done in a few easy steps.

First, create an account with Orbitz. You can do this by providing your email address and creating a password. Once you have created an account, you can log in and plan your trip.

Next, enter your travel destination and dates into the search bar. Orbitz will then provide a list of flights, hotels, rental cars, and things to do. You can browse through the options and select the one that best suits your needs.

Once you have found the perfect flight, hotel, or rental car, you can proceed to check out packages and things to do.

Orbitz will then provide you with a list of things to do in your chosen destination. You can browse through the options and select the ones that interest you.

Finally, you can complete your booking by providing your payment information and selecting your preferred payment method. Orbitz accepts all major credit cards, as well as PayPal.

Orbitz Booking Review
Image Courtesy of Orbitz

Booking Options

Orbitz Booking Site - Feel free to make your bookings through, where you can explore more beyond flights and hotels.

Orbitz App - You can also make bookings using the Orbitz app, which is available for iOS and Android devices.

Partner Central - If you are a business owner or travel agent, you can register for an Orbitz Partner Central account. This will allow you to access exclusive rates and deals and manage your bookings.

Orbitz for Business - This separate site offers exclusive rates and deals for businesses. You must create an account with your company email address to access this site.

Orbitz Customer Service - If you need any assistance while making your booking, Orbitz customer service is available 24/7 to help you.

The Bests of Orbitz

Travel As You Are

The instant you visit the Orbitz website, you will understand what we are talking about. This travel company understands how people want to travel and is not afraid to show it.

The site's front page shows some beautiful pictures that make you want to book a trip right away, and the slogan "Travel As You Are" is just perfect.

After all, this is what we all want: to travel without worry and enjoy the experience.

Orbitz knows that not everyone is the same, so they offer their customers a wide range of travel options.

You can book flights, hotels, rental cars, cruises, and even things to do in your chosen destination.

Book and Earn

Another reason why we like Orbitz is because of its rewards program. With this program, you can earn Orbucks that can be redeemed for future travel purchases.

You can earn Orbucks by booking flights, hotels, rental cars, and more on You can earn them by completing stays at certain hotels and participating in certain activities.

The best part about the program is that there is no limit to how many Orbucks you can earn, and they never expire.

So, the more you travel with Orbitz, the more rewards you will earn that you can use towards your future travels.

VIP Access

If you are a frequent traveler, you will want to sign up for Orbitz VIP Access. This program gives you access to exclusive deals and offers unavailable to the general public.

You can also get priority customer service, which means you will get assistance faster if you have any problems with your booking.

To join the program, you must sign up for an Orbitz account and book at least one travel purchase within 12 months.

Orbitz Price Protection

Orbitz also offers price protection on certain bookings. This means that if the price of your flight, hotel or rental car drops after you have booked it, they will refund you the difference.

This is a great feature, as it gives you peace of mind knowing that you are getting the best possible price on your booking.

Featured Offers

From last-minute deals to all-inclusive hotels, Orbitz always has great offers.

You can find all their current offers on their website's "Featured Offers" page. Here you will find a list of all the current deals and any expiring offers you may want to take advantage of before it is too late.

Orbitz also has a travel blog that regularly posts about the latest travel deals and news.

Orbitz Customer Service

Orbitz offers excellent customer service and is readily available to help its users with any issues. The customer service team can be reached by phone, email, or live chat.

Orbitz also has a comprehensive FAQ section on its website that covers many topics, such as hotel reservations, flight cancellations, and more.

Cancellation Policy

Understandably, things happen, and sometimes you must cancel your travel plans. Orbitz has a very reasonable cancellation policy that allows you to cancel most bookings and get a full refund. Below is the breakdown;

Refundable Booking - Orbitz will give you a full refund if your booking isn't too close to the check-in date. However, it will also be necessary to check with the hotel's rules.

Non-Refundable Booking - Unfortunately, with these types of bookings, you likely won't receive any refund from Orbitz. Again, it's essential to check the cancellation policy of the specific property that you're staying at because they might be able to give you a partial refund.

Orbitz App
Image courtesy of Orbitz

How to cancel a booking with Orbitz.

Hotel Cancellation

Upon login, go to "My Trips."

Click Manage booking. Next, choose cancel booking.

Vacation Rental Cancellation

A little different from hotels, vacation rentals follow a strict cancellation policy. However, you will have to get ahold of the manager in charge of the property.

You can find their contact information in the Vacation Rental Agreement or the itinerary.

How To Change A Booking with Orbitz?

Suppose you need to make changes to an existing booking, such as the dates, number of guests, or room type. In that case, you can do so by following these steps: Log in and go to "My Trips," Click Manage booking, choose the itinerary you want to change in the Hotel Overview section, select Change this reservation, and follow the instructions.

You're all set!

Orbitz Travel
Image courtesy of Orbitz

Is Orbitz Worth It?

In our opinion, Orbitz can definitely be worth it, especially if you are a frequent traveler. The VIP Access program gives exclusive deals and offers that are unavailable to the general public. The Price Protection feature ensures you get the best possible price on your booking.

In addition, Orbitz always has some great offers available such as destination and top vacation deals.

However, there are so many other options out there, Orbitz isn't without flaws. Many users have reported unreliable and unresponsive customer support, while many others reported issues they've had with Orbitz on their trip cancellations. More so, Orbitz has limited coverage across the world. Make sure to check out Orbitz alternatives before booking with them!

Our Rating : 3.7/5


  • Mobile app
  • 20+years of experience
  • Chat support
  • Rewards + Loyalty program
  • Price Protection


  • Third-party booking service
  • limited coverage
  • User-reported unreliable customer care service
  • Issues with trip cancellations

Plan your next adventures now!

In short, Orbitz is a great option for travelers who are looking for deals on flights, hotels, and rental cars. But there are a lot of other options out there, like Priceline and Momondo as well to consider.

Whether you book your next travels with Orbitz, make sure you have a plan to be prepared. After all, anything can go wrong. Let Pilot help with that!

Pilot is your brand-new travel planner that helps you discover and build travel itineraries connecting you to resources everywhere. Make the planning experience more fun by collaborating with your travel buddies! Pilot makes it fun and easy to share and relive your favorite travel memories with many useful features! 

Did we mention that it's completely free? Try it out now! 

Originally published on:  
June 21, 2022

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