Air Travel

Avelo Airlines Review [2022]: Are their flights worth it?

Updated on:  
June 20, 2022
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Miriam Jaffe
Miriam Jaffe
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Hoping to fly domestically on a budget within the US soon? With so many airlines to choose from, how will you decide? Read on for a review about Avelo Airlines, a budget-friendly airline that's new on the scene and ready to take you wherever you want to go!

Disclosure: Pilot is supported by our users. We may earn a small commission fee when you click on affiliate links on our website, and all recommendations are independently reviewed.

Are you looking to travel domestically within the US for your next vacation? If you are, and you're thinking of flying there, you'll be met with numerous airlines for your journey. 

While you might've heard of the big names like Delta, American Airlines, or United, what about the smaller, more budget-friendly airlines? Some of these include Wingo Airlines, Volotea Airlines, and Vueling Airlines.

One newer airline on the scene is Avelo Airlines. But is it worth the low cost? Keep reading to learn more about this budget airline like what it is, where it flies, cancellation policies and if it's worth it in 2022!

Avelo Airlines logo
Image Courtesy of Avelo Airlines

What is Avelo Airlines?

Taking its first flight in 2021, Avelo Airlines flies out of smaller airports so you can save time and money. 

With the purpose of inspiring travel, they aim to provide customers with affordable, low-cost fares on their flights.  

Avelo Airlines was founded and owned by Andrew Levy. He was the co-founder and President of Allegiant Air and former CFO of United Airlines. 

Avelo flights
Image Courtesy of Avelo Airlines

Where does Avelo fly?

As a newer airline, Avelo only flies to a few cities, but they are spread out across the US. Being a domestic airline, its destinations are limited to the contiguous United States. 

Avelo's goal is to fly to smaller, more convenient airports, so while they don't fly into LAX, they do still fly into LA via Los Angeles/Hollywood Burbank (BUR) airport. Their big hubs are in Los Angeles/Hollywood Burbank, CA (BUR), New Haven, CT (HVN), and Orlando, Fl (MCO). 

While Avelo offers flights on both coasts, they don't currently provide cross-country routes. 

Avelo airlines destinations
Image Courtesy of Avelo Airlines

Avelo Airlines Baggage Restrictions

When you fly, it's always a good idea to know baggage limitations and any additional costs you may incur. 

What does Avelo charge for their baggage? Customers flying with Avelo are allowed one personal item and one carry-on on board. 

The personal item is free, but your carry-on will come at an additional fee. Your carry-on must weigh under 35lbs and measure less than 22" L x 9" W x 14" H. As of February 2022, the carry-on bag will cost you $40 when booked online and $50 at the airport. 

If you want to check a bag, you can pre-purchase the bag online when you buy your ticket. The weight limit for a checked bag is 50lbs, and the size limit is 62 inches overall. Checked bags will cost you $35 online and $45 at the airport. 

Avelo airlines luggage restrictions
Image Courtesy of Avelo Airlines

Avelo Additional Services & Costs

As a budget airline, in addition to baggage, there are other services that you will have to pay for with Avelo Airlines. 

This includes selecting your seat if you don't like the one you're assigned ($11 and up) or bringing a pet in the cabin ($125). 

Avelo Airlines Cancellation Policy

While we hope you can make your Avelo flight, we know that sometimes unexpected things come up, and life happens. 

With Avelo, you can cancel a flight up to 15 minutes before your scheduled departure. All canceled reservations receive Avelo Travel Funds that can be redeemed for future Avelo flights. 

Be aware that any cancellations through Avelo's Customer Support Center will incur a $20 fee. 

Reservations canceled within 24 hours of purchasing and within seven days of the scheduled departure may be refunded to the original purchasing method, but this must be done via the Customer Support Center.

If you have to change your flight, Avelo doesn't charge any change fees, but you will have to pay any difference in fare if your new flight costs more than your old one. 

If the new flight costs less, the difference will be returned to you in Avelo Travel Funds, which can be used within one year from the date you canceled the flight. As with cancellations, you can make changes to your flight reservation up to 15 minutes before your scheduled departure. 

Avelo Flight Status

Since Avelo flies into a smaller number of airports than larger airlines, checking flight status can be done via departure airport or flight number. You can use their flight status webpage to check your flight status or even a friend's!

avelo flight status
Image Courtesy of Avelo Airlines

Avelo Airlines Contact Information

As a smaller airline, Avelo doesn't have extensive methods with which you can contact them. 

You can email them at support@aveloair.com, or give them a call on (346) 616-9500 if you need to get in touch!

Avelo Airlines Careers

Have you wanted to work in aviation or with an airline? Avelo has open positions for pilots but also in other sectors of their company, including in-flight roles, marketing, and more. 

You'll be able to enjoy flying standby unlimited for free as a perk of working for Avelo. Head to their careers page to learn more!

Avelo Airlines Reviews

As a newer airline, there aren't many reviews for Avelo on the internet, but many former travelers have been pleased with their services. 

The main drawback of Avelo is their flight schedules, and the airports they fly out of are not necessarily the most convenient ones. This is fully dependent on where you're trying to go and departure destination, though. 

Travelers have also commented on low staff numbers in airports and long wait times to speak to customer service. 

That being said, most reviews are positive of the experience and the value for money considering Avelo is a budget airline. 

Avelo Airlines
Image Courtesy of Avelo Airlines

Is Avelo Airlines worth it?

If you can conveniently fly out of one of the airports Avelo serves or are looking to travel to one of their destinations, Avelo is certainly worth exploring. 

You'll save time at the smaller airports, and the fares are budget-friendly. You'll want to make sure you pack light due to baggage restrictions, but they are transparent about baggage fees.

Our rating: 3.3/5

Pros

  • Affordable Fares
  • Allow cancellation and changes up to 15 minutes before departure
  • Direct routes between cities on both coasts

Cons

  • Not many destinations
  • Airports aren't always in big cities/convenient
  • Low free baggage allowance

Ready to fly? Try Pilot

Whether your next adventure is within the US, and you fly with Avelo, or you decide to head elsewhere, we want to help you make your trip as smooth as possible. 

As you confirm the details of your next trip, make sure to check out Pilot for all of your travel planning needs!

Pilot is your brand-new travel planner that helps you discover and build travel itineraries connecting you to resources everywhere. Make the planning experience more fun by collaborating with your travel buddies! Pilot makes it fun and easy to share and relive your favorite travel memories with many useful features! 

Did we mention that it's completely free? Try it out now! 

Originally published on:  
June 20, 2022

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